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Order Processing / Shipping

Order Processing

We aim to process retail orders the same day if made before 12pm. Wholesale store orders can take 1-3days due to the larger order size. Please take care when filling in your details, as we are unable to change a delivery address once an order has been shipped. Please see shipping times and details for all destinations below.


Australian Orders

Australian orders are sent with Eparcel Australia Post Express Delivery. This service is next day for most areas in Australia, however it can be 2-3days for WA, NT and other areas outside of main cities. To check if your post code is within the estimated next day delivery service please click here: http://auspost.com.au/parcels-mail/delivery-areas.html.


New Zealand Orders

New Zealand orders are sent with Australia Post Registered International Mail service. Delivery for this service is typically 3-6 business days, however the provided timeline from Australia Post is 3-10days.


United Kingdom & Europe Orders

UK and European orders are sent from our UK base in Dorset. Delivery is typically next day within the UK, however it can be 2-3days depending on your location. Shipping for other European countries is noted between 2-5days. To find out more information about your location please click here: http://www.royalmail.com/personal/international-delivery/country-guides.


United States / Other International Orders

International orders are sent via Australia Post Registered International Mail service and are received within 5-14 business days (depending on location). If you would like your order shipped through another company i.e. TNT, Fedex or DHL please contact us. Shipping is calculated in your currency and added at checkout.

 

To place your order, please head to our shop page: https://au.kirstinash.com/collections/

 

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