Careers

We love our industry and we're seeking inspired, team players who value independent, local Australian brands; those who are dedicated to bringing their best to our creative hub; and people who are passionate about the Kirstin Ash brand style.

Owned and operated by brother-sister duo Nick and Kirstin Ash, our fast-growing brand values creativity, optimism and honesty. We offer a flexible, productive and friendly working environment; we ensure our staff have opportunities to fulfil their professional goals and we offer a great work-life balance.

Our team is based between two office locations - our marketing team from a city office in the heart of Sydney CBD. And our inventory, customer support and fulfilment team in a tranquil open plan studio overlooking Pittwater, on Sydney's Northern Beaches.

We currently have the following positions available:

1. Ecommerce Coordinator

2. Jewellery Designer

If you would like to work with us, but don’t see a relevant position, please email your resume to careers@kirstinash.com with a note about the area you are most interested in. Please note, we will contact applicants when new positions become available.

ECOMMERCE COORDINATOR

Full-Time, Sydney CBD Location, Salary negotiated depending on experience.

ABOUT THE ROLE

We are a dynamic and growing company in the jewellery industry, committed to providing our customers with high-quality products and an exceptional online shopping experience. We're looking for a motivated and detail-oriented eCommerce Coordinator to join our team and help us expand our online presence and revenue growth.

As an eCommerce Coordinator, you will be responsible for managing and optimising our 5 online stores’ day-to-day management, including product uploads and enrichment, content management, promotional campaigns, on-site merchandising and search. In addition you will support the execution and growth in channels such as Paid Media, CRM, SEO, Affiliate Marketing and Marketplaces. You will play a key role in enhancing our website's user experience, driving sales growth, and ensuring our online presence aligns with our brand's standards and goals.

Key Responsibilities

Online Store Management:

Oversee the day-to-day operations of 5 online stores, ensuring seamless functionality and optimal performance.
Manage product uploads, updates, and enrichment to ensure accuracy and appeal. Monitor and improve on-site merchandising and search functionalities to enhance user experience and drive sales.
Manage marketplace product management (The Iconic, David Jones) Collaborate with the inventory and logistics teams to ensure product availability and timely order fulfilment.
Promotional Campaigns:
Plan and execute promotional campaigns, including discounts, special offers, and seasonal events.
Analyse the effectiveness of campaigns and adjust strategies to maximise ROI.

Content Management:

Coordinate with the marketing team to develop, implement, and maintain engaging content across all online platforms.
Collaborate with the marketing team to create and optimise promotional content, banners, and product descriptions.
Ensure content aligns with brand standards and marketing goals.
Support the eCommerce Manager in rolling out content across Facebook, Google, CRM, Affiliate Marketing and Display Marketing.

Digital Marketing Support:

Assist in the execution of Paid Media campaigns, including PPC and social media advertising.
Contribute to CRM initiatives, including email marketing and customer segmentation.
Support SEO strategies to improve search engine rankings and organic traffic.
Manage Affiliate Marketing programs to expand reach and drive traffic.
Oversee and optimise marketplace listings and performance.

Performance Analysis:

Monitor and analyse key performance metrics (e.g., traffic, conversion rates, sales) and generate reports.
Use data insights to identify trends, opportunities, and areas for improvement.

Ecommerce & Website Development

Analyse website traffic and sales performance data to identify trends, insights, and opportunities for improvement.
Maintain the e-commerce platform, ensuring it is up to date with the latest features and functionalities.
Work closely with the eCommerce Manager and external development agency to troubleshoot and resolve any technical issues affecting the website.
Continuously assess and improve the website’s user experience, including navigation, design, and functionality.
Gather and act on user feedback to enhance site usability and customer satisfaction.
Stay informed about e-commerce trends, technologies, and best practices to continuously improve our online store's performance.

Cross-functional Collaboration:

Work closely with product, marketing, and customer service teams to ensure a cohesive online strategy.
Coordinate with external partners and agencies as needed.

Brand Alignment:

Ensure all online content and activities align with the brand’s standards, voice, and goals.
Maintain brand consistency across all digital channels. Implement best practices to ensure the website is compliant with relevant laws and standards. Problem Solving: Address and resolve any issues related to online store performance, customer feedback, or technical glitches in a timely manner.

Qualifications

Bachelor's degree in Business, Marketing, Information Technology, or a related field.
2-3 years of experience in eCommerce, digital marketing, or a similar role.
Strong understanding of Shopify is highly regarded
Experience with Searchspring, Klaviyo, Facebook Ads Manager is beneficial
Proficient in data analysis and using analytics tools (e.g., Google Analytics) to drive decision-making.
Excellent communication and interpersonal skills, with the ability to work effectively across different teams.
Highly organised and detail-oriented, with strong project management skills. Creative problem-solver with a customer-focused mindset.

Benefits:

Competitive salary dependant on experience
Opportunity to work in a fast-paced, growth-oriented environment.
Professional development and career growth opportunities.
Employee allowance and discounts on products.
CBD co-working office location with frequent events and free breakfast

TO APPLY

If you believe you have the experience and attributes we’re looking for in this role, please email jessica@umenco.com with the following:

A bit about yourself
Your resume
Your portfolio or relevant examples of your work

Please note: recruitment for this role is exclusively managed by Umenco recruitment agency.

JEWELLERY DESIGNER

Full-Time, Newport and/or Sydney CBD Location, Salary negotiated depending on experience.

ABOUT THE ROLE

We have a new position available for a talented jewellery designer/ product designer

Working alongside the creative director and designer, this is an exciting position which will play an important role in assisting in creating designs and collection planning.

The ability to evolve concepts and collection ideas, sketch quality 2d designs and liaise with our suppliers throughout the sampling process are key aspects to this role. We are looking for the right person, who understands the Kirstin Ash brand aesthetic and can competently assist to execute creative that fit the style of the brand.

A creative mindset and strong understanding of the art, design and fashion industry is necessary. With experience in illustration, fashion design and/or jewellery design.

RESPONSIBILITIES

Brainstorm and research design ideas for up and coming collections
Assist with conceptualising collections and concepts
Research industry trends, styles and looks
Ability to bring designs to life with strong sketching, design and illustration skills
A strong eye for detail - even the smallest details make a difference with jewellery design
Refine designs to a high level considering all design elements
Liaise with suppliers and assist to manage the sampling process from start to finish
Liase on the sampling status with the production and inventory team and assist in the ordering process

EXPERIENCE

Strong illustration skills, hand drawing is a must
Technical knowledge and understanding of detailed product measurements
Qualification / experience in fashion design, fine arts and/or graphic design
Creative eye and flare for fashion, fashion jewellery and creative design
Experience with creative, fashion and/or lifestyle brands preferred
Experience using Adobe Creative Suite and other apps to computerise design drawings
Preferably 2-3 years experience in jewellery design