We love our industry and we're seeking inspired, team players who value independent, local Australian brands; those who are dedicated to bringing their best to our creative hub; and people who are passionate about the Kirstin Ash brand style.

Owned and operated by brother-sister duo Nick and Kirstin Ash, our fast-growing brand values creativity, optimism and honesty. We offer a flexible, productive and friendly working environment; we ensure our staff have opportunities to fulfil their professional goals and we offer a great work-life balance.

Our team is based between two office locations - our marketing team from a city office in the heart of Sydney CBD. And our inventory, customer support and fulfilment team in a tranquil open plan studio overlooking Pittwater, on Sydney's Northern Beaches.

We currently have the following positions available:

1. Operations & Logistics Manager

2. Wholesale & Inventory Coordinator

3. Buying & Merchandising Coordinator

4. Order Processing Specialists

5. Ecommerce Coordinator

6. Jewellery Designer

If you would like to work with us, but don’t see a relevant position, please email your resume to careers@kirstinash.com with a note about the area you are most interested in. Please note, we will contact applicants when new positions become available.

 

 

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OPERATIONS & LOGISTICS MANAGER

Full-Time, Location split between Newport studio & Sydney CBD Office, Salary negotiated depending on experience.

 

ABOUT THE ROLE

The Operations and Logistics Manager will oversee a wide range of functions to ensure seamless business operations, effective supply chain management, and high-quality customer service. This role requires a blend of operational oversight, financial management, process improvement, and relationship management to drive efficiency and growth in our wholesale channels. The role will be based between the CBD office and Newport office.

RESPONSIBILITIES

Operations and Team Management:

• Lead the operations team.

• Oversee production order tracking, logistics, and the setup of shipping rates and systems.

• Manage operational systems to streamline processes, ensuring efficient order fulfillment and operational consistency.

Supply Chain and Logistics Oversight:

• Coordinate logistics for inventory distribution, shipping, and delivery, with a focus on optimizing shipping rates and partner relationships.

• Ensure all distribution processes align with production schedules, maintaining high standards of quality and compliance with regulations.

Wholesale and Account Management:

• Manage wholesale partnerships, driving sales with new accounts, and supporting order analysis to maximize account potential.

• Handle EDI processing, fulfillment, and operational needs for major accounts like David Jones, ensuring accurate product and order data.

Financial and Budget Management:

• Oversee budgeting and cost control, including budget planning, cost-efficiency measures, and margin analysis.

• Conduct product pricing reviews, analyze product profitability, and ensure pricing aligns with the brand's strategic objectives.

Inventory, Production, and Range Planning:

• Implement inventory management systems to support optimal stock levels and accurate product availability.

• Coordinate with production to monitor order delivery dates and ensure on-time fulfillment.

• Contribute to range planning and seasonal product selection, aligning stock levels and marketing selections with sales forecasts.

Process and Systems Improvement:

• Drive continuous improvement initiatives for operational systems, identifying ways to enhance business efficiency and streamline workflows.

• Lead projects to update processes, improve system integration, and refine fulfillment operations.

Product Management and Compliance:

• Ensure all products meet quality standards and compliance requirements, with a focus on risk management and sustainability.

• Oversee product enrichment on systems, ensuring all data is accurately maintained and ready for distribution channels.

Team Management:

• Manage staff rosters and scheduling to ensure adequate coverage across operations and fulfilment.

• Conduct regular performance reviews, provide constructive feedback, and set individual goals to support professional growth and team development.

• Oversee staff training programs to keep the team updated on best practices, new systems, and operational processes.

• Manage leave requests and track leave balances, ensuring adequate staffing levels are maintained during peak and off-peak periods.

EXPERIENCE

• Experience: 5+ years in operations, logistics, and business management, ideally within retail, jewellery, or fashion.

• Technical Proficiency: Strong understanding of ERP and inventory management systems; experience with EDI for major retail partners is advantageous.

• Financial Acumen: Proven experience in budgeting, cost control, and margin analysis.

• Analytical Skills: Capable of interpreting order and inventory data to inform sales, production, and inventory planning.

• Leadership: Experienced in team management with a focus on process improvement and efficiency.

• Relationship Management: Skilled in managing vendor, partner, and customer relationships to support business growth and client satisfaction.

 

TO APPLY

If you believe you have the experience and attributes we’re looking for in this role, please email jessica@umenco.com with the following:

• A bit about yourself

• Your resume

• Your portfolio or relevant examples of your work
  
  

Please note: recruitment for this role is exclusively managed by Umenco recruitment agency. 

 

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WHOLESALE & INVENTORY COORDINATOR

Full-Time, Salary negotiated depending on experience.

 

ABOUT THE ROLE

We are looking for a talented and driven individual to join our inventory and wholesale team. This is an important role which plays a key part in the success of the brand across our inventory and wholesale areas.

This role will work closely alongside the Managing Director, managing important relationships with David Jones and some of our biggest group stores. Strong written and verbal communication is important as well as the ability to work to deadlines and ensure delivery dates are met.

Inventory management is the key focus of the role. Assisting the Production Manager with production orders and also receipting and quality control of stock deliveries. 

Experience in a retail store, inventory or supply chain would be beneficial. Training will be provided for all systems and areas.

 

RESPONSIBILITIES

• Account management and fulfillment, inventory and dispatch for key wholesale accounts including David Jones and important group stores.

• Organising and looking after barcoding of large store orders.

• Overseeing freight and shipping relationships - negotiating rates and ensuring best options are available to the brand and customers.

• Managing of gift box, packaging and promotional inventory.

• Coordination of stock takes, cycle counting and inventory.

• Assist the Production Manager with inventory forecasting.

• Lead quality control for the brand with careful inspection ensuring product quality meets strict brand requirements.

• Lead inventory receiving, stock control and stock transfers to our New Zealand warehouse.

• Management of fulfilment systems such as our barcode scanning pick pack system.

• Management of merchandising company and store display guidelines.

 

EXPERIENCE

• Desire to learn technical requirements around production, inventory, supply chain.

• Experience with Excel and/or Google Sheets.

• Experience with ERP, accounting or POS systems Inventory management experience ideally within a demand planning capacity.

• Strong written and verbal communication skills.

• Strong multi-tasking ability and the ability to keep track of multiple projects and critical paths.

 

TO APPLY

If you believe you have the experience and attributes we’re looking for in this role, please email  careers@kirstinash.com with the following:

• A bit about yourself

• Your resume

• Your portfolio or relevant examples of your work
  
  

Please note, only successful candidates will be contacted.

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BUYING & MERCHANDISING COORDINATOR

Full-Time, Salary negotiated depending on experience.

 

ABOUT THE ROLE

We are looking for a talented buying and merchandising coordinator to join our inventory team.

This is an important role which plays a key part in the success of the inventory, production and product channel. This role will work closely alongside the Production Manager, Managing Director and Creative Director.

Demand planning experience is necessary. As well as the ability to identify trends, assist with purchase orders, quality control and communication with production houses. Strong analytical skills with Excel and Google Sheets, as well as working with an inventory forecasting system or ERP would be highly regarded. Training with our systems will be provided.

 

RESPONSIBILITIES

• Identify market trends, customer preferences and analyse sales data.

• Assist the production manager coordinating with suppliers, vendors and production houses ensuring timely communication.

• Management of order delivery and supply chain, ensuring orders arrive on time without delay.

• Assist in the creation and tracking of purchase orders.

• Ensuring products are ordered in correct quantities and follow up on delivery timelines.

• Work closely with the Production Manager to monitor stock levels and ensure efficiency in stock investment.

• Managing brand merchandising program with external agencies and stores, creating and implementing display guidelines.

• Collaborate with the marketing and sales team to support product launches, seasonal promotions and events.

• Assist in the management and distribution of samples for sales, product and campaign photoshoots.

• Work closely with the ecommerce team, to enhance product sales, notify of stock-outs, demand planning and item sales analysis.

• Assist with pricing and product analysis. Suggesting changes and adjustments to improve sell-through.

 

EXPERIENCE

• Minimum of two years experience in a merchandising, demand planning, buying or inventory position

• Experience with Excel and/or Google Sheets Experience with ERP, accounting or POS systems

• Strong written and verbal communication skills

• Strong multi-tasking ability and the ability to keep track of multiple projects and critical paths

 

TO APPLY

If you believe you have the experience and attributes we’re looking for in this role, please email  careers@kirstinash.com with the following:

• A bit about yourself

• Your resume

• Your portfolio or relevant examples of your work
  
  

Please note, only successful candidates will be contacted.

 

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ORDER PROCESSING SPECIALISTS

Casual, Newport Location, Hourly rate based on experience.

 

ABOUT THE ROLE

We are looking for new team members to help with order processing over the busy Christmas period.

The positions will play an important role in our studio team with order fulfillment, processing, inventory and returns. The days and hours of work are flexible and available from now until January. There is opportunity for permanent positions within the Kirstin Ash team from this time.

The ability to work efficiently with order processing is essential. Previous customer service or retail store experience would be valued.

 

RESPONSIBILITIES

• Picking and packing of online orders, ensuring they are picked, packed and shipped accurately and quickly to maximise daily order throughput.

• Ensure customer orders are packaged beautifully, and match the Kirstin Ash aesthetic with our creative gift boxes and packaging.

• Customer returns and exchanges.

• Partake in inventory stock takes if and as required.

• Assist if required with customer service enquiries across the online retail channel, ensuring customer enquiries are responded to effectively, delighting customers along the way.

 

EXPERIENCE

• Strong communication skills, both verbal and written

• Good multi-tasking ability

• Strong attention to detail

 

TO APPLY

If you believe you have the experience and attributes we’re looking for in this role, please email  careers@kirstinash.com with the following:

• A bit about yourself

• Your resume

• Your portfolio or relevant examples of your work
  
  

Please note, only successful candidates will be contacted.

 

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ECOMMERCE COORDINATOR

Full-Time, Sydney CBD Location, Salary negotiated depending on experience.

 

ABOUT THE ROLE

We are a dynamic and growing company in the jewellery industry, committed to providing our customers with high-quality products and an exceptional online shopping experience. We're looking for a motivated and detail-oriented eCommerce Coordinator to join our team and help us expand our online presence and revenue growth.

As an eCommerce Coordinator, you will be responsible for managing and optimising our 5 online stores’ day-to-day management, including product uploads and enrichment, content management, promotional campaigns, on-site merchandising and search. In addition you will support the execution and growth in channels such as Paid Media, CRM, SEO, Affiliate Marketing and Marketplaces. You will play a key role in enhancing our website's user experience, driving sales growth, and ensuring our online presence aligns with our brand's standards and goals.

 

Key Responsibilities

Online Store Management:

• Oversee the day-to-day operations of 5 online stores, ensuring seamless functionality and optimal performance.

• Manage product uploads, updates, and enrichment to ensure accuracy and appeal. Monitor and improve on-site merchandising and search functionalities to enhance user experience and drive sales.

• Manage marketplace product management (The Iconic, David Jones) Collaborate with the inventory and logistics teams to ensure product availability and timely order fulfilment.

• Promotional Campaigns:

• Plan and execute promotional campaigns, including discounts, special offers, and seasonal events.

• Analyse the effectiveness of campaigns and adjust strategies to maximise ROI.

 

Content Management:

• Coordinate with the marketing team to develop, implement, and maintain engaging content across all online platforms.

• Collaborate with the marketing team to create and optimise promotional content, banners, and product descriptions.

• Ensure content aligns with brand standards and marketing goals.

• Support the eCommerce Manager in rolling out content across Facebook, Google, CRM, Affiliate Marketing and Display Marketing.

 

Digital Marketing Support:

• Assist in the execution of Paid Media campaigns, including PPC and social media advertising.

• Contribute to CRM initiatives, including email marketing and customer segmentation.

• Support SEO strategies to improve search engine rankings and organic traffic.

• Manage Affiliate Marketing programs to expand reach and drive traffic.

• Oversee and optimise marketplace listings and performance.

 

Performance Analysis:

• Monitor and analyse key performance metrics (e.g., traffic, conversion rates, sales) and generate reports.

• Use data insights to identify trends, opportunities, and areas for improvement.

 

Ecommerce & Website Development

• Analyse website traffic and sales performance data to identify trends, insights, and opportunities for improvement.

• Maintain the e-commerce platform, ensuring it is up to date with the latest features and functionalities.

• Work closely with the eCommerce Manager and external development agency to troubleshoot and resolve any technical issues affecting the website.

• Continuously assess and improve the website’s user experience, including navigation, design, and functionality.

• Gather and act on user feedback to enhance site usability and customer satisfaction.

• Stay informed about e-commerce trends, technologies, and best practices to continuously improve our online store's performance.

 

Cross-functional Collaboration:

• Work closely with product, marketing, and customer service teams to ensure a cohesive online strategy.

• Coordinate with external partners and agencies as needed.

 

Brand Alignment:

• Ensure all online content and activities align with the brand’s standards, voice, and goals.

• Maintain brand consistency across all digital channels. Implement best practices to ensure the website is compliant with relevant laws and standards. Problem Solving: Address and resolve any issues related to online store performance, customer feedback, or technical glitches in a timely manner.

 

Qualifications

• Bachelor's degree in Business, Marketing, Information Technology, or a related field.

• 2-3 years of experience in eCommerce, digital marketing, or a similar role.

• Strong understanding of Shopify is highly regarded

• Experience with Searchspring, Klaviyo, Facebook Ads Manager is beneficial

• Proficient in data analysis and using analytics tools (e.g., Google Analytics) to drive decision-making.

• Excellent communication and interpersonal skills, with the ability to work effectively across different teams.

• Highly organised and detail-oriented, with strong project management skills. Creative problem-solver with a customer-focused mindset.

 

Benefits:

• Competitive salary dependant on experience

• Opportunity to work in a fast-paced, growth-oriented environment.

• Professional development and career growth opportunities.

• Employee allowance and discounts on products.

• CBD co-working office location with frequent events and free breakfast

 

TO APPLY

If you believe you have the experience and attributes we’re looking for in this role, please email jessica@umenco.com with the following:

• A bit about yourself

• Your resume

• Your portfolio or relevant examples of your work

Please note: recruitment for this role is exclusively managed by Umenco recruitment agency.  

 

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JEWELLERY DESIGNER

Full-Time, Newport and/or Sydney CBD Location, Salary negotiated depending on experience.

 

ABOUT THE ROLE

We have a new position available for a talented jewellery designer/ product designer

Working alongside the creative director and designer, this is an exciting position which will play an important role in assisting in creating designs and collection planning.

The ability to evolve concepts and collection ideas, sketch quality 2d designs and liaise with our suppliers throughout the sampling process are key aspects to this role. We are looking for the right person, who understands the Kirstin Ash brand aesthetic and can competently assist to execute creative that fit the style of the brand.

A creative mindset and strong understanding of the art, design and fashion industry is necessary. With experience in illustration, fashion design and/or jewellery design.

RESPONSIBILITIES

• Brainstorm and research design ideas for up and coming collections

• Assist with conceptualising collections and concepts

• Research industry trends, styles and looks

• Ability to bring designs to life with strong sketching, design and illustration skills

• A strong eye for detail - even the smallest details make a difference with jewellery design

• Refine designs to a high level considering all design elements

• Liaise with suppliers and assist to manage the sampling process from start to finish

• Liase on the sampling status with the production and inventory team and assist in the ordering process

 

EXPERIENCE 

• Strong illustration skills, hand drawing is a must

• Technical knowledge and understanding of detailed product measurements

• Qualification / experience in fashion design, fine arts and/or graphic design

• Creative eye and flare for fashion, fashion jewellery and creative design

• Experience with creative, fashion and/or lifestyle brands preferred

• Experience using Adobe Creative Suite and other apps to computerise design drawings

• Preferably 2-3 years experience in jewellery design

 

TO APPLY

If you believe you have the experience and attributes we’re looking for in this role, please email jessica@umenco.com with the following:

• A bit about yourself

• Your resume

• Your portfolio or relevant examples of your work
  
  

Please note: recruitment for this role is exclusively managed by Umenco recruitment agency.