CURRENT ORDER PROCESSING STATUS: 24-48 HOURS

ORDER PROCESSING
Current Status: Orders will be processed within 24-48 hours on business days.

60 DAY RETURNS
For the Christmas period we've extended returns to 60 days from the date of order. We offer a refund or credit voucher for the return of jewellery in original condition. Please note this excludes engraved orders & due to hygiene reasons, earrings cannot be returned.

Any returns made during the holiday period will be processed from the 6th of January.

SHIPPING TIMELINE
All Australian orders are sent with Express Shipping.

METRO NSW, VIC, ACT & QLD	1-2 days
SA	1-2 days
WA, NT & RURAL	2-3 days

Australia Post have announced some delays, Express Post is still in operation, however, parcels may not be delivered next business day every time. Please refer to Australia Post for delivery updates: https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic

For further details on shipping, including international orders please click here: https://au.kirstinash.com/pages/shipping

To lodge a return or for our full returns policy, please visit: https://au.kirstinash.com/pages/returns