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Orders are currently being processed within 3-5 business days.
Each order comes with one jewellery box, please specify in "Additional Comments" if you require more.
or make 4 interest-free payments of
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Jewellery gives people the opportunity to honour a moment in time, a chapter in their life's story. It's here, in the midst of the Bespoke Collection where you can show gratitude towards another, commemorate your own experiences, and curate your jewellery story around your distinct memories. This collection enables you to create a personal piece that reflects you.
Bespoke is designed to signify connections with loved ones, to represent travel and the places you've seen, to honour your journey, and to mark new beginnings. And while this personalised range will tell your story, each individual charm, birthstone and gemstone within Bespoke encapsulates a unique meaning of its own.
Refined in its beauty, delicate in its intensity, considerate in its subtlety, find a piece or layer a collection of charms that carry a sentiment you connect with. Own it, wear it, tell your story with Bespoke.
Our engraving service allows you to select your desired font, size and text. From monograming to coordinates, you can create a truly personalised piece.
Click the ENGRAVE ME button to start your design. Please note that each piece may vary in the number of characters possible due to sizing. We recommend manually writing your engraving message, if copy and pasted, it will override the character limit and the engraving won't be able to be processed.
DELIVERY & PROCESSING
All engraving is complimentary and done in house. Please allow up 1-2 business days for us to process your order (excluding delivery). All items in your order will be sent together with the engraved designs.
Please note: Due to the nature of engraving, we cannot accept returns with engraved designs.
ORDER PROCESSINGCurrent Status: Orders will be processed within 12-24 hours on business days.
PACKAGING RESTRICTIONSPlease note, our gift box supply is restricted due to COVID-19 impact. Each order will come in one gift box and if you require more for gifting, please specify in order comments. Thanks for your understanding!
30 DAY RETURNSYou may return jewellery that is in original condition within 30 days of the order date. We offer a refund or credit voucher for returns, please note this excludes engraved orders & due to hygiene reasons, earrings cannot be returned.
SHIPPING TIMELINEAll Australian orders are sent with Express Shipping.
Australia Post have announced some delays and have temporarily suspended the next day delivery guarantee. Express Post is still in operation, however, parcels may not be delivered next business day every time. Please refer to Australia Post for delivery updates: https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic
For further details on shipping, including international orders please click here: https://au.kirstinash.com/pages/shipping
To lodge a return or for our full returns policy, please visit: https://au.kirstinash.com/pages/returns