Current Status: We are currently processing orders within 12-24 hours.
Engraving orders are done in-house and require 1-2 business days to process.
Please note, our gift box supply is restricted due to COVID-19 impact. Orders may come packaged different than usual. Thanks for your understanding!
30 DAY RETURNS
You may return jewellery that is in original condition within 30 days of the order date. We offer a refund or credit voucher for returns, please note this excludes engraved orders & due to hygiene reasons, earrings cannot be returned.
All Australian orders are sent with Express Shipping.
|METRO NSW, VIC, ACT & QLD||
|WA, NT & RURAL||2-3 days|
Australia Post have announced some delays and have temporarily suspended the next day delivery guarantee. Express Post is still in operation, however, parcels may not be delivered next business day every time. Please refer to Australia Post for delivery updates: https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic
For further details on shipping, including international orders please click here: https://au.kirstinash.com/pages/shipping
To lodge a return or for our full returns policy, please visit: https://au.kirstinash.com/pages/returns