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Orders are currently being processed within 3-5 business days.

Each order comes with one jewellery box, please specify in "Additional Comments" if you require more.


CURRENT ORDER PROCESSING STATUS: 12-24 HOURS

ORDER PROCESSING
Current Status: Orders will be processed within 12-24 hours on business days.

PACKAGING RESTRICTIONS
Please note, our gift box supply is restricted due to COVID-19 impact. Each order will come in one gift box and if you require more for gifting, please specify in order comments. Thanks for your understanding!

30 DAY RETURNS
You may return jewellery that is in original condition within 30 days of the order date.  We offer a refund or credit voucher for returns, please note this excludes engraved orders & due to hygiene reasons, earrings cannot be returned.

SHIPPING TIMELINE
All Australian orders are sent with Express Shipping.

METRO NSW, VIC, ACT & QLD
1-2 days
SA 1-2 days
WA, NT & RURAL 2-3 days

Australia Post have announced some delays and have temporarily suspended the next day delivery guarantee.  Express Post is still in operation, however, parcels may not be delivered next business day every time.  Please refer to Australia Post for delivery updates:  https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic

For further details on shipping, including international orders please click here: https://au.kirstinash.com/pages/shipping

To lodge a return or for our full returns policy, please visit: https://au.kirstinash.com/pages/returns

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